Working with FBC is seamless because of people like Tara Schroeder. She is extremely helpful and pleasant to work with on my policy.

Oriana Betancourt is my representative and she does such a wonderful job of keeping me informed about my policy and offers great customer service. I enjoy her as my representative, and I have referred her to several friends of mine.

When we needed some changes on our HO policy lowering coverage and adding additional loss payee, Rachan Darity immediately jumped on it and sent us everything within 24 hours. It is not often that you contact an agent these days and get such prompt responses and service. We appreciate the quick and efficient communication.

My experience with FBC Home Insurance has been great. Tara Schroeder work quickly and efficiently on my request for additional discounts on my policy. I updated my policy, reflecting my alarm certificate, and within an hour my policy had been updated. Thank you Tara.

Great service

Charlen Harper, I thank you for the Awesome, amazing,customer service!!! I called feeling very stressed about a service I requested previously …Immediately talking with you I felt very at ease. I highly recommend FBC… I hope what ever new clients the company receive…I hope they have the pleasure to speak with you!!

Our experience working with Charlene has been nothing short of amazing. She went line-by-line through our policy options and explained everything to us so we could make an informed decision about our policy. Thank you, Charlene and FBC Insurance!

Patricia Gutiérrez thank you for your service you have answered all my questions and solved my problems with my insurance coverage!!

Paula provided wonderful, prompt, professional service.

The information that was provided was clear and the service provider was friendly, professional, and very helpful!

Very Helpful managing our Insurance Needs

Wow! Between Tara and Rachan -what a team! Quick, efficient and friendly. Been with FBC since we bought the house, Steady as she goes. 5 stars? In our book-7!

bryan made getting tnsurance easy. thanks phil

Bryan Pena was very thorough in comparing multiple quotes and provide me with the best rates. Very patient in revising the policy based on my condition changes.

Going through your first home purchase is stressful. FBC insurance are amazing. Julie Honohan took care of my insurance. She did everything electronically because I'm hours away. I definitely recommend it and would ask for Julie personally. She's polite and professional.

Charlene Harper with FBC Insurance is just wonderful to work with. We were needing to obtain homeowners insurance for my elderly parent's home and Charlene made it a very easy process. She is knowledgeable, organized, really professional, gives great advice (guided me every step through a tricky situation) and she is a “problem-solver”! I know that she spent a lot of time working on my parent’s situation and I am so grateful. We definitely were in good hands with Charlene Harper and FBC.

Very understanding and knowledgeable

Needed to obtain new homeowners insurance due to a company liquidation. Michele Brenner helped me secure new insurance in a day.

Great service and assistance from our representative!

Excellent, Fast, and Informative service. They helped us make our decision as painless as possible!

I recently had the pleasure of working with Dmytro at FBC Insurance Services, and I can honestly say he provides a level of service that is rare to find today.

Dmytro is incredibly patient and never rushes the process. He takes his time to ensure every detail is handled with care, demonstrating a level of attention to detail that gave me total confidence in my coverage. What truly sets him apart, however, is his empathy. He genuinely puts himself in your shoes and puts a lot of thought into his customers, making you feel heard and understood rather than just like another policy number.

He is the definition of professional and consistently goes above and beyond. If you are looking for an insurance agent who genuinely cares about your well-being and treats your situation with the utmost thoughtfulness, I highly recommend Dmytro. Thank you for the outstanding experience!

I purchased my first home last year and I have to say that I received stellar customer service from this company. Paula went through every line of my initial policy with me and answered all of my questions. I am up for renewal and reached out to see if I could get a better rate. Rachan was able to get a couple of quotes where the premium was slightly lower. However, I would not have the same coverage as my current policy. I like to save money as much as the next person but it was not worth changing. I am actually glad because I am happy with what I have. Would definitely recommend this company for your home owners policy.

Excelente experiencia con Patricia de FBC Insurance Services. Llevo trabajando con ella desde el año 2022 y durante todo este tiempo siempre ha sido muy atenta, amable y profesional.
Lo que más valoro es que su atención no termina después de contratar la póliza. Patricia continúa asesorándome, respondiendo mis dudas y ayudándome a buscar las mejores opciones de seguro para mi hogar de acuerdo con mis necesidades.
Recomiendo totalmente a Patricia y a FBC Insurance Services por su excelente atención y compromiso con sus clientes. ¡Muchas gracias por todos estos años de apoyo y excelente servicio! 💫

Vanita is the best. She deals with our personal and business insurance and I highly recommend her.

Customer Service focused agency! It’s hard to find that these days. I appreciated working withTara, my account executive, to find excellent coverage and affordable rates. Thank you FBC!!

I contacted Julie Honohan for a homeowners quote. She responded quickly, was very knowledgeable and professional. She was also able to save me money. I highly recommend her.

I had the pleasure to be helped by Tara Schroerder very professional and well spoken and her help was perfect. I had been with FBC Insurance for more then 15 years and I can't complain they help me with my policy and try to keep my cost down . Thank you for being with us through hard times.

Ms. Tara helped me over the phone with the renewal of my homeowner insurance. Later she sends a confirmation email. I highly appreciate her efforts in helping me out.

Very professional and detailed organization.. Excellent communication and organized. Highly recommend!

I spoke with Tara Schroeder to assist with insurance matters and she was a very sweet lady, she made sure that the issue was resolved prior to hanging up. Thanks Tara!!