I needed to resolve my insurance issue and Julie was extremely fast in getting me the best rate available and was fast in resolving my issue. Thank you and i highly recommend you!
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I was skeptical about using FBC because of not knowing anything about the company. However, after Bryan reached out to me, and patiently awaited my response, I could not have wished for a more professional and helpful person to meet my insurance needs! I now consider him a trusted friend, and not because he put up with my small talk about baseball batting averages!!! I will recommend Mr. Pena to all I come in contact!!! Danny B
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My home insurance was set to go up a significant amount this year. I contacted FBC to see what I could do. Dustin Groetsch was great. He was quick and responsive, and provided me a few options to adjust my quote; saving me a few hundred dollars. I would recommend FBC if you are looking around for home insurance!
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I spoke with Beth over the phone to set up my home owners insurance. Beth was friendly, realistic about my coverage, and patient enough to answer my questions. She is also patient enough to explain the different coverages. The entire process was relatively quick. I was given a reasonable quote within a day or so.
Beth and FBC Insurance came highly recommended by a friend and family member. Solid people, solid company. If you need Insurance, call FBC INSURANCE first!
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I use this company for my home insurance and they’ve been great. Specifically Luis and Rachan. Very helpful, responsive & solved my issue I had quickly.
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Thank you so much.
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Very friendly
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Charlene is exceptional! Takes the time to understand my needs and listen to my concerns.
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Tara Schroeder was super helpful. She’s very responsive and professional. Great customer service
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Charlene Harper, Michele Brenner and staff have been very helpful and efficient in getting back to us whenever we have questions or concerns. Very pleased!!
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Charlene was incredibly helpful in adding a new property to my existing insured property. She put in additional time on a holiday to take the steps necessary to get the best policy. So grateful for her support!
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Everything was easy and went smoothly
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We had an issue with our policy and Rachan was amazing! Helped me through every step in an extremely timely manner and really took a lot of stress off of my plate. I hope I am able to work with her in the future if there are questions about our policy! Thanks again Rachan!! - Megan
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FBC insurance services is great, all the people I have the chance to meet Tara, Cory, they all very friendly and assisted me in a professional way and very quick to respond back to me. Thank you so much!
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Very helpful, knowledgeable and professional
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Competitive prices and great customer service!!
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Debra was super helpful and attentive to our insurance needs. Very prompt on returning calls, emails and answering questions. It has been a great experience working with her.
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Michele Brenner is amazing! She was able to get us a quote within hours, explained all our options and got us a new insurance policy within hours. The process was so simple and easy. Michele was professional and speedy. She was on top of our requests and needs!!
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Working with Charlene was a fantastic experience from start to finish. She took the time to explain all my coverage options clearly and helped me find a policy that fits both my needs and budget. Communication was always prompt and professional. I highly recommend her services to anyone looking for a reliable and knowledgeable insurance agent.
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After speaking to multiple people about an issue with my policy I nearly gave up until I spoke to Tara Schroeder. She made everything easy and fast. I'd give her 10 stars if I could. She's great at what she does!
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Tara Schroeder and Darren Maloney with FBC Insurance Services were very helpful regarding insurance quotes and coverage. They both provided very quick updates throughout the process. Great customer service.
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Very understanding and knowledgeable
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I have worked with Charlene and Darren and they have been very helpful and it was pleasure working with both of them.
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I have had the most wonderful person who has helped me so much I could never thank her enough! Her name is Patricia Gutierrez.. I am elderly and disabled and she helps me by staying in touch with me to remind me of what I need to do and she has gone above and beyond to help me. She is so kind to me. She is patient. She has wonderful qualities and you need her!!! Thank you Patricia! many many times-thank you
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I purchased my first home last year and I have to say that I received stellar customer service from this company. Paula went through every line of my initial policy with me and answered all of my questions. I am up for renewal and reached out to see if I could get a better rate. Rachan was able to get a couple of quotes where the premium was slightly lower. However, I would not have the same coverage as my current policy. I like to save money as much as the next person but it was not worth changing. I am actually glad because I am happy with what I have. Would definitely recommend this company for your home owners policy.
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It was a great service and fast.
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Jeff was friendly knowledgeable and helpful
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Charlene Harper was very helpful getting us the best policy that fit our budget. She also explained the policy in great detail and gave us wonderful tips for the future. Thank you, Charlene and FBC Insurance for giving us peace of mind!
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smooth experience
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Tara Schroeder | Account Executive Effective and Competent. Tara managed the corrections to my policy effortlessly ...
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